Ordering
Gratis verzending
Orders from €150 excluding VAT are shipped free of charge within Europe.
Orders from €350 excluding VAT receive a 50% discount on shipping costs (max. €100) outside Europe.
Free shipping within Europe applies to the following countries: Netherlands, Belgium, Germany, Luxembourg, France, Italy, Spain, Portugal, Austria, Northern Ireland, England, Scotland, Wales, Bulgaria, Croatia, Estonia, Greece, Hungary, Ireland (Republic), Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Czech Republic, Denmark, Finland, Sweden, Norway, Switzerland, Andorra, Guernsey, Jersey, Liechtenstein, and San Marino. All other countries qualify for the 50% discount on shipping costs (max. €100) for orders above €350 excluding VAT.
Frequently Asked Questions
Do I pay VAT on my order?
Landen die lid zijn van de Europese Unie betalen de btw die van toepassing is in hun land. Bedrijven die een geldig btw-nummer invoeren bij het invullen van de factuurgegevens, hoeven geen btw te betalen.
Landen die geen lid zijn van de Europese Unie betalen 0% btw, maar krijgen wel te maken met inklaringskosten en invoerrechten. Deze worden automatisch doorgegeven via de vervoerder (UPS of TNT).
Tip! Selecteer uw land bovenaan onze pagina om de juiste prijzen te zien die voor u van toepassing zijn tijdens het winkelen. Bij het invoeren van de factuurgegevens ziet u altijd de correcte prijzen. Staat uw land niet in de lijst? Kies dan ‘Andere landen’.
How do I place an order on Tripodstore?
This is simple with these 5 steps:
- Place an item in your shopping cart and go to your cart.
- Check your order and click 'Proceed to Checkout'.
- Fill in the billing details and choose your shipping method.
- Click on 'Place Order'.
- Complete your order by making the payment.
- Create a free account to always have access to your order confirmation and order history.
- Don’t have an account yet? You can easily create one during checkout. Our staff cannot place orders for you over the phone.
- Would you like to place an order for larger quantities? Then request a quote.
Was my order successful? I have not received an order confirmation.
Once your order has been placed, you will receive an order confirmation by email. It is possible that the order confirmation has ended up in your spam folder. If you have not received an order confirmation after 30 minutes and nothing appears in your account, please contact us.
Can I still modify an order I have already placed?
No, to protect your data, it is not possible to modify your order online. If your order has not yet been shipped, you can cancel it. Please contact us so we can explore the options together.
What can I do if I accidentally ordered an item multiple times?
To make changes to your order, please contact us. We will gladly review the possibilities, provided your order has not yet been shipped. If your order has already been shipped, you can return the excess item. Returns are always at your own expense.