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Ordering
Gratis verzending
Orders from €150 excluding VAT are shipped free of charge within Europe.
Orders from €350 excluding VAT receive a 50% discount on shipping costs (max. €100) outside Europe.
Free shipping within Europe applies to the following countries: Netherlands, Belgium, Germany, Luxembourg, France, Italy, Spain, Portugal, Austria, Northern Ireland, England, Scotland, Wales, Bulgaria, Croatia, Estonia, Greece, Hungary, Ireland (Republic), Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Czech Republic, Denmark, Finland, Sweden, Norway, Switzerland, Andorra, Guernsey, Jersey, Liechtenstein, and San Marino. All other countries qualify for the 50% discount on shipping costs (max. €100) for orders above €350 excluding VAT.
Frequently Asked Questions
Do I pay VAT on my order?
Countries that are members of the European Union pay the VAT applicable in their country. Businesses that enter a valid VAT number when filling in the billing details do not have to pay VAT.
Countries that are not members of the European Union pay 0 percent VAT but are subject to customs clearance fees and import duties. These are automatically passed on through the carrier (UPS or TNT).
Tip! Select your country at the top of our page to see the correct prices applicable to you while shopping. When entering the billing details, you will always see the correct prices. Is your country not listed? Then choose ‘Other countries’.
How do I place an order on Tripodstore?
This is simple with these 5 steps:
- Place an item in your shopping cart and go to your cart.
- Check your order and click 'Proceed to Checkout'.
- Fill in the billing details and choose your shipping method.
- Click on 'Place Order'.
- Complete your order by making the payment.
- Create a free account to always have access to your order confirmation and order history.
- Don’t have an account yet? You can easily create one during checkout. Our staff cannot place orders for you over the phone.
- Would you like to place an order for larger quantities? Then request a quote.
Was my order successful? I have not received an order confirmation.
Once your order has been placed, you will receive an order confirmation by email. It is possible that the order confirmation has ended up in your spam folder. If you have not received an order confirmation after 30 minutes and nothing appears in your account, please contact us.
Can I still modify an order I have already placed?
No, to protect your data, it is not possible to modify your order online. If your order has not yet been shipped, you can cancel it. Please contact us so we can explore the options together.
What can I do if I accidentally ordered an item multiple times?
To make changes to your order, please contact us. We will gladly review the possibilities, provided your order has not yet been shipped. If your order has already been shipped, you can return the excess item. Returns are always at your own expense.